How to set up your new Sticky Dates printer
What's in the box
Every Sticky Dates printer comes with the following contents:
- 1 x Sticky Dates Printer
- 1 x Power Cable & Adapter
- 1 x Complimentary roll of ‘7 day a week’ labels
Preliminary Setup
Please take note of the Sticky Dates printer’s identification slip which was provided with your machine. This slip provides key details specific to your printer, and should be stored safely. We recommend taking a photo of this slip for later reference if needed.
Your identification slip will look similar to the below:
Your Sticky Dates printer has already been linked to your Sticky Dates account by our Support Team. Be sure to have your Welcome Pack email at the ready so that you may access your account and begin printing!
Physical Setup
Open the Sticky Dates printer lid by pushing the release button at the front of the machine and then lift the lid to expose the roll wheel housing.
Affix the desired label roll to the roll wheel housing, ensuring the labels are facing upwards. If you are using small size label rolls, ensure the label roll sits firmly to the left of the roll wheel housing and fit the provided reel guide from the right to set it in place.
Please Note: The reel guide is not required for large size label rolls. Please remove the reel guide by sliding it off the roll wheel housing and store it in a safe location for later use.
Align the end of the label roll by threading it between the guides at the front of the machine. Reduce the width of the guides as needed depending on your label size:
Once your label roll is secured, firmly close the Sticky Dates Printer lid until an audible click is heard as the release button locks back into place.
Ensure the Sticky Dates printer power switch is Off (O is Off, | is On) and then connect the supplied power cable to the adapter and plug into the rear of the printer:
Plug the power cable into a wall socket and turn the switch on, then flick the Sticky Dates printer power switch to On (|):
Caution: Only use the supplied power cable and adapter when connecting your Sticky Dates printer.
The ‘Online’ light on your Sticky Dates printer will turn blue, and the printer will then begin to automatically adjust the attached label roll to the correct position in preparation for printing:
Continue to check out the Next Steps to begin using and printing from the Sticky Dates app or website!
Changing Label Rolls
Swapping to a different label roll is quick and convenient, however your Sticky Dates printer must be re-calibrated if you are installing a different label roll size.
Begin by removing the old label roll by pressing the release button on your printer and simply lifting the old label roll and the roll wheel housing. Slide the old label roll off the roll wheel housing (and the reel guide if applicable), then slide on your new label roll with the labels facing upwards.
If you are fitting a small size label roll, fit the roll wheel guide onto the roll wheel housing once again and ensure the label roll is aligned to the left. If you are using a large size label roll, store the roll wheel guide in a safe location for later use, as it does not need to be attached.
Thread the new label reel between the guides and close the printer lid. If you have installed a different label size, your printer must now be re-calibrated. With the lid closed and the printer powered on, press and hold the Pause button to perform the calibration. This should take only a few seconds while your printer adjusts, and then you're ready to go!
Please note: If you change the label size in your printer then you will need to recreate your labels using the new width.
Next Steps
Download the App
You can print directly from your smartphone or tablet to your newly connected printer! To download the Sticky Dates app, simply search ‘Sticky Dates‘ on the Google Play Store (for Android) or the Apple App Store (for iOS):
Access Sticky Dates online
You can also access the Sticky Dates platform from your PC! Simply click the link below to access Sticky Dates online:
Learn More
Continue your Sticky Dates journey by checking out our other articles on how to get started using your new app and printer: